If you need to return an item that was purchased using referral credits, please contact our customer service team.
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Yes, you are able to use your referral credits for the initial order, but you will be required to enter your credit card information for subsequent subscriptions orders.
No, referral credits can only be applied to a product order.
No, our referral credits are only redeemable via online purchase and they cannot be applied manually via phone.
No, there are no fees to be a part of Thorne’s referral program.
Unfortunately, no, at this time our Referral Program is only available to U.S. retail customers.
I am a health-care professional interested in a wholesale account and was referred by a friend using the Referral Program. Can I create a wholesale account and still redeem the $25 product credit I was sent?
In order to redeem your $25 product credit, you must create an account as a retail customer.
Click on the Referral Program invitation link that you were sent via email. After you create your new account on Thorne.com, your $25 product credit will be automatically applied to your first Thor...
I was referred by a friend using the Referral Program. If my first order total is less than $25, then can I use the remaining balance on my next order?
No, your first $25 product credit is automatically applied to your first order and any remaining balance will expire. However, you will be immediately eligible to start referring friends and earn y...
You won’t be able to send an email to someone who already has a Thorne account. So if this does happen, a message will notify you that the email address already has a Thorne account.